Technical Operations
Pest Control
Our teams are fully qualified to carry out a variety of pest control services, specifically covering:
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Rats & Mice
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Fleas
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Wasps
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Cockroaches
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Bed Bugs
We do not provide a pest control service for the removal of bees, but we can offer advice and details of local beekeepers that can help you.
Bees are often confused with wasps because they have a similar shape. However, wasps have distinct yellow/black bands around the abdomen whereas bees tend to be a lighter brown/yellow colour.
Beekeepers will volunteer to collect swarms of honey bees whenever they can. They do not remove bumble bees but are happy to give information to the public and assist in identifying them. Visit the British Beekeepers' Association website to find a local registered swarm collector.
For further details on how to book our pest control services, vist the Norwich City Council website:
Graffiti Removal
Report graffiti to us that is found on council property, public areas, and highways.
Where possible, we will remove:
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offensive or hate-related graffiti within two hours
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all other graffiti within 14 working days
When you make a report:
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Please provide as much information as possible:
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exact location
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date seen
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what the graffiti is on
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if it is hate related or offensive
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type/colour of paint
Graffiti on private property
Removal of graffiti from privately owned property is the responsibility of the property owner. We may be able to remove it - to request a quote, complete the online form.
Graffiti on electricity or telephone junction boxes
The removal of graffiti is the responsibility of the company that owns the box. Please contact them using the information which should be on the box itself.
Fines and enforcement
Graffiti is a criminal offence and can be reported to the police. A fixed penalty notice of £80 may also be issued by us to anyone caught carrying out graffiti.
If you have been issued with an FPN, find out how to pay it.