Health and Safety Business Partner
Norwich, UK
Job Type
Permanent
Workspace
On-site
About the Role
We have an exciting opportunity for a Health and Safety Business Partner to join the Norwich City Services Limited (NCSL) team. If you are highly organised, have a good working knowledge of UK health and safety legislation and guidance, and thrive in a fast-paced environment, we would love to hear from you.
About the Role?
We are seeking a proactive Health and Safety Business Partner to support safe, compliant and high‑quality service delivery across our operations. In this role, you will build strong relationships with managers and frontline teams, providing practical guidance that promotes a positive safety culture.
Key responsibilities include:
* Operational Support — Advising managers and supporting safe service delivery.
* Risk Assessment & Safe Systems — Leading on risk assessments, method statements and embedding effective controls.
* Compliance Monitoring — Conducting inspections, recording findings and escalating significant risks.
* Incident Management — Supporting investigations, root‑cause analysis and statutory reporting including RIDDOR.
* Training & Engagement — Delivering briefings, inductions and promoting safe behaviours.
* Contractor Safety — Monitoring contractor compliance and site inductions.
* Reporting & Improvement — Maintaining records, analysing trends and driving continuous improvement.
The ideal candidate will hold a NEBOSH General Certificate or equivalent Level 3 qualification, with strong experience advising on health and safety in operational environments. They will be confident developing risk assessments, inspections and incident investigations, and translating legislation and policy into practical solutions. With excellent communication, influencing skills and clear report‑writing ability, they will engage effectively with managers and frontline teams, challenging unsafe practices professionally. Organised, resilient and collaborative, they will manage varied workloads and use IT systems confidently. Desirable qualities include IOSH membership, progress toward a NEBOSH Diploma and awareness of ISO 45001 or similar frameworks.
Why Choose Us?
• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.
This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.
Closing Date: Tuesday 17 November 2026 – please note this vacancy may close earlier if a high number of applications have been received.
Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.
Requirements
Hold a minimum of a NEBOSH General Certificate or equivalent Level 3 health and safety qualification.
Experience in advising on health and safety within an operational environment.
Experience of developing risk assessments, inspections and incident investigations.
About the Company
Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.
We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.
NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.
Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.
Our industry has traditionally attracted more men — and we’re changing that!
We actively encourage applications from women